Frequently Asked Questions
Everything you need to know about your DDP Yoga journey.
How long does shipping take for equipment and DVDs?
Standard shipping within the United States typically takes 5-7 business days. International orders can take between 14-21 days depending on the destination and customs processing.
Can I access the DDPY application on multiple devices?
Yes, once you have an active subscription, you can log in to the DDPY app on your smartphone, tablet, and compatible smart TVs using the same account credentials.
What is your return policy for fitness gear?
We offer a 30-day money-back guarantee on all physical products. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.
Do I need a heart rate monitor to use the program?
While not strictly required, we highly recommend using a Bluetooth heart rate monitor synced with our app to track your fat-burning zone and maximize your workout results.
How do I cancel my digital subscription?
You can manage or cancel your subscription at any time through your account settings on our website or through the app store where you originally purchased the plan.
Are the yoga mats eco-friendly?
Yes, our high-performance DDPY mats are made from non-toxic, sustainable materials designed to provide maximum grip and durability without harmful chemicals.